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Refund Policy

Naov 7, 2024

Refund Policy
For security reasons Bestway does not accept returns on any opened products.
If there is any problem with your order, please contact us within 3 days of receiving your order to request a refund/exchange. All refund requests must be approved by our customer service team.
Refunds do not include shipping costs.
Bestway sends an email receipt with each order.
If you place an order and do not receive an email receipt for your order within 24 hours, please contact us.
We are not responsible for lost or stolen packages.

Damaged Items:
All orders are carefully packaged to ensure that your order arrives intact.Unfortunately, handling during shipping is beyond our control and in rare cases, an order may be damaged.Bestway offers a full replacement for products that are determined to be so damaged that they are not suitable for consumption.
To make a claim for damaged items, please email us "Package Damage" and you will need to provide photos of the damaged product to support your claim and determine if you are eligible for a replacement. These conditions are subject to change without notice.
Cancellation Policy:
You may cancel your order within 24 hours of placing it as long as the order has not yet been shipped.
Email: info@bestwaypeptides.com
If you have a problem with your order or product, please feel free to contact us!
Our customer service team will work with you to resolve any issues and/or concerns.
If you have any concerns, please always contact us first as most issues can be easily resolved.
If your order has not yet been shipped and you wish to cancel it, please contact us by email and we will do our best to accommodate your request. However, if the order has already been processed, we cannot guarantee that it can be intercepted.
All items are shipped securely and are guaranteed to arrive safely. If for any reason this is not the case, please contact us promptly and we will work with you to resolve any issues.
If a product is missing from your order, please contact us to verify your order details.
Once we verify the legitimacy of the claim, we will send you the missing item.
In order to protect our customers from fraud, all documents are recorded before shipping.
If you have any questions, please contact us.
Thank you!